Policy

Shipping

Last updated: June 25, 2026

Where we ship

Apexbound USA ships to addresses within the United States only. We do not ship internationally at this time.

Processing & transit

Orders are processed within 1–2 business days. Standard transit is typically 3–5 business days from fulfillment; expedited options may be available at checkout. Transit times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, weather, or events outside our control.

Packaging

All products ship as freeze-dried (lyophilized) powder, which is stable at room temperature for transit — no cold packs or temperature-controlled shipping required. Vials are cushioned to reduce the risk of damage, and all orders ship in discreet, unlabeled packaging.

Tracking & risk of loss

Tracking is provided on every order. Risk of loss and title pass to you upon our delivery of the package to the carrier. If a package is lost or arrives damaged in transit, see our Returns & Refunds Policy.

Questions

Shipping questions: support@apexbound.us.